HOW WE WORK

From First Call to
Deployed AI.

Here's exactly what the engagement looks like — no vague timelines, no surprises, no mystery about what you're signing up for.

Discovery Call — Week 0, Free
First results — Weeks 4–8
Full deployment — Weeks 8–16
You speak directly with the founders, always

Step 01

Discovery Call

Week 0 · Free · 30 min

"Zero commitment. Zero pitch deck."

Tell us your biggest operational challenge. We'll ask sharp questions and give you a frank read on where AI can — and can't — move the needle for your specific situation.

You Bring

Your biggest operational pain point
A rough sense of your goals and timeline
Honest context about your business

We Provide

A clear perspective on where AI creates real value
No pitch — just directional thinking
Next steps only if it makes sense to go further

Step 02

Business Deep-Dive

Weeks 1–2

"We understand your business before we touch technology."

We spend time inside your operations — mapping workflows, talking to your team, and identifying the highest-ROI AI opportunity. No assumptions. No off-the-shelf thinking.

You Bring

Access to relevant team members and workflows
Your existing systems and tools
Any data you have (we assess what's usable)

We Provide

A structured operational analysis
Identification of your highest-impact AI opportunity
A clear problem statement before any code is written

Step 03

Proposal & Scope

Week 2–3

"You know exactly what you're buying before you buy it."

We deliver a specific, detailed proposal — defined deliverables, success metrics, timeline, and investment. Everything is locked before work begins. No surprises, no scope creep.

You Bring

Budget parameters and constraints
Sign-off authority or the right stakeholders
Feedback on the proposed approach

We Provide

Defined deliverables and success metrics
Itemized timeline and investment
A clear engagement agreement

Step 04

Pilot Build

Weeks 4–8

"Small scope. Real results. Fast."

We build and deploy a targeted first implementation — narrow scope, fast execution. You see working AI in your environment before committing to full rollout. Confidence built on evidence, not promises.

You Bring

A test environment or sandbox access
A designated point of contact on your team
Feedback throughout the build

We Provide

A production-ready AI implementation
Live demonstration against real business data
Measurable outcomes you can present internally

Step 05

Scale & Integrate

Weeks 8–16

"We don't hand off and disappear."

The pilot expands. We integrate AI across your full tech stack and workflows — CRM, ERP, custom systems, whatever you run. Your team gets trained so adoption actually sticks.

You Bring

Broader system access and stakeholder buy-in
Change management support for team adoption
Ongoing feedback as the rollout progresses

We Provide

Full integration with your existing technology
Team training and an adoption playbook
Documentation so your team owns what we build

Step 06

Monitor & Optimize

Ongoing

"Deployed is just the beginning."

We track performance, catch issues before they become problems, and run quarterly optimization reviews. Your AI investment is protected and improving long after go-live.

You Bring

Your performance data and business context
Feedback on what's working and what isn't

We Provide

Continuous monitoring and proactive alerts
Quarterly KPI reviews against original goals
Proactive recommendations as your business evolves
ABOUT THE DISCOVERY CALL

What the First 30 Minutes Looks Like

Minutes 0–10

You walk us through your biggest operational challenge — in your words, not ours. We listen and ask clarifying questions.

Minutes 10–20

We share what we're seeing — where AI typically creates real value in situations like yours, and where it doesn't.

Minutes 20–30

We discuss whether it makes sense to go further — and if it does, what the next step would look like for your specific situation.

You'll speak directly with Dr. Will Perez or Greydys Perez — not a sales rep. No deck. No hard close.

COMMON QUESTIONS

Questions Before You Reach Out

How much does an engagement cost?

Scope and investment are defined specifically in Step 3 — before any work begins. Pilot projects typically start in the five-figure range. Full deployments scale with complexity. We don't quote without understanding your business first.

Do we need a technical team on our side?

No. We bring the engineering. You bring the business context and domain knowledge. We work with non-technical leaders every day — that's by design.

How long until we see results?

Pilot results in 4–8 weeks. Most clients have something measurable running in production within 60 days of signing.

What if we're not sure AI is the right move?

That's exactly what the Discovery Call is for. We'll tell you honestly if we think AI isn't the right lever for your problem — and point you toward what is.

What industries do you work with?

We build for any business with a complex operational challenge. We have deep production experience in travel & hospitality and restaurant & food service, and apply those same frameworks across industries.

What happens after we reach out?

You'll hear from Dr. Will Perez or Greydys Perez directly — no sales reps, no handoffs — within one business day to schedule the Discovery Call.

Ready to Start at Step One?

The Discovery Call costs nothing and commits you to nothing. It's 30 minutes that tells you exactly whether Sulaco™ is the right fit.